Director Delivery & Eng. Services (f/m/d)

Location: Berlin, Start: immediately

Lead our customer project management organization to ensure delivery on time, on spec, on quality and on budget

Your responsibilities

  • Leading of all professional services for our customer activities

  • In charge of customizing the integration of our products into our customer environments

  • Lead our customer project management organization to ensure delivery on time, on spec, on quality and on budget

  • In charge of driving our project teams to best customer satisfaction

  • Coordinate the planning and deployment of resources on customer projects

  • Put strong KPIs in place to ensure staff utilization, resource availability according to needs, COGS and margin on professional services rendered

  • In charge of our solution engineering teams, you will support our Sales team during the offer creating process

  • Setup, consolidate and operate the support organization in charge of supporting our customers on our licensed products

  • Building strong working relationships with product management and product development teams

  • As a member of the OpenSynergy's extended management team, you will contribute to the growth of your business and organization

Your Qualifications

  • Track records in leading successful embedded software development projects in the automotive industry or similar fields

  • Excellent technical understanding and ideally established knowledge within the automotive industry or similar fields

  • Strong and proven project management skills in a fast-paced and customer-centric multi-project B2B environment with at least 8+ years’ experience in project/ programme management

  • Solid disciplinary leadership experience within the context of a medium-sized, technical production company and experience in creating, developing, leading best in class teams/ organization

  • Experience in managing professional services activity

  • Experience in operating in both traditional and agile environments

  • Experience in interacting directly with customers at both engineering and management levels

  • Experience in working within innovative companies

  • Working proactive, well-structured and driven for results

  • Fluent in English, good German will be nice (not mandatory)

We offer:

  • A creative working atmosphere with flextime

  • A chance to work in Berlin’s dynamic district Friedrichshain

  • International colleagues and customers

  • An opportunity to work with experts in the field of embedded software for cars

  • An open-minded and fair working atmosphere.


If you are interested, please fill out our online form or send your application by e-mail, ideally with a CV, and relevant certificates.

Silvia Barknecht


+49 30 / 6098 5400