Status: June 2022
This Data Protection Declaration informs you how personal data is collected, processed and used when visiting our website.
Provider of the OpenSynergy web site www.opensynergy.com is OpenSynergy GmbH, Rotherstraße 20, 10245 Berlin, Germany (hereinafter referred to as “OpenSynergy” or “we”). OpenSynergy is responsible according to EU General Data Protection Regulation (GDPR) for the collection, processing and use of personal data of website´s visitors (hereinafter “you”). If you have any questions or suggestions regarding data protection, please do not hesitate to contact us. You are welcome to address your data protection concerns to us by e-mail at firstname.lastname@example.org. In addition, you always have the possibility to contact our data protection officer by e-mail at the above stated address (keyword: “data protection officer”). Below you can find our complete contact details.
2.1. Visiting the site. Visiting our website is generally possible without providing personal data. Personal data is only collected if necessary for technical reasons for the use of our website or if you use certain functions or services offered on our website, such as contact form or newsletter registration.
The following data is automatically collected each time you access our website:
Data processing of this information is necessary to enable you to visit the website and to ensure permanent operability, availability and security of our systems. For the purposes described above, access data is temporarily stored in internal log files in order to compile statistical data on the use of our website, to further develop our website with regard to the usage habits of our visitors (e.g. if the proportion of mobile devices used to access the pages increases) and for general administrative maintenance of our website.
Legal basis for this data processing is art. 6 para. 1 s. 1 lit. b GDPR, insofar as the visit of our website occurs in the course of the initiation or execution of a contract, and otherwise Art. 6 para. 1 lit. f DSGVO due to our legitimate interest in enabling the website visit as well as the permanent functionality, security and proper optimization of our website. The information stored in the log files do not allow any direct conclusion on your person – in particular, we only store IP addresses in truncated, anonymous form. Log files are stored for 7 days and archived after subsequent anonymization.
2.2. Newsletter. You have the possibility to subscribe to our newsletter, which will inform you regularly about innovations regarding our technologies, products and solutions and its potential applications. When registering, we ask you to enter your name to be able to contact you and your e-mail address to be able to send you the newsletter. You also have the possibility to provide further information voluntarily.
We use the so-called double opt-in option. We will only send you information by e-mail if you confirm our notification send to you by email by accepting a link that you are the owner of the email address provided. If you confirm your e-mail address, we will store your e-mail address, the time of registration and the IP address assigned during registration until you cancel the newsletter. We store this information for the sole purpose of sending you the newsletter and to approve your registration. You can unsubscribe from the newsletter at any time. A corresponding link can be found in every e-mail. A message to the contact details stated above or in individual e-mails (e.g. by e-mail or letter) is sufficient to unsubscribe. Legal basis for data processing is your consent in accordance with art. 6 para. 1 s. 1 lit. a GDPR.
We use your voluntary provided data anonymously, i.e. without reference to your person, in order to statistically evaluate the sectors of our users. Such collection aids us to further optimize the content of our newsletter. Legal basis for this data processing is art. 6 para. 1 s. 1 lit. f GDPR, based on our legitimate interest in the appropriate further development of our newsletter content.
2.3. Contact form. We offer you the opportunity to send us messages directly via a contact form. Hereby it is necessary to enter an e-mail address where we can contact you. We also ask for your name to be able to contact you. We process the data you provide in the contact form to answer your request. To properly process your inquiry, we may transfer data provided in the contact form to one of the regional sister companies or sales partners mentioned on the contact page, in case the sales company responsible for your region or the subject mentioned in the inquiry can answer your inquiry more appropriately. Legal basis of data processing is art. 6 para. 1 s. 1 lit. b GDPR, insofar as your information is required to answer your enquiry or to initiate or execute a contract, and otherwise art. 6 para. 1 lit. f DSGVO based on our legitimate interest that you contact us and that we can answer your enquiry. Data collected when using the contact form will be automatically deleted after processing your inquiry, unless we still need your request to fulfil contractual or legal obligations.
2.4. Application via the online form.
You can apply for open vacancies by using our online form. The purpose of data processing is to select applicants for possible employment. We collect the following data for reception and processing of your application: First and last name, telephone number, job title, e-mail address, application documents (e.g. certificates, curriculum vitae, cover letter). Legal basis for processing of your application documents is art. 6 para. 1 s. 1 lit. b and art. 88 para. 1 GDPR in conjunction with art. 26 para. 1 s. 1 Federal Data Protection Act.
We store your personal data upon receipt of your application. If we accept your application and an employment relationship is established, we will store your data for as long as necessary for the employment relationship and as legal regulations provide obligation for retention. If we reject your application, we store your applicant data for a maximum of six months after rejection of your application, unless you grant us consent to store the data for a longer period. If you have given us your separate consent, we will store the data you have submitted in your application in our applicant pool for additional twelve months after the end of the application process to identify any other vacancies of interest to you and to contact you again if necessary. The data will be deleted after this period. You can revoke this consent for the future at any time by sending us an e-mail to jobs[at]opensynergy.com.
We use the technical support of the Software of Personio for our application process. Personio is provided to us by Personio GmbH. The data you submitted will be processed by Personio on our behalf for the purpose of carrying out and processing the application process. We have concluded a Data Processing Agreement with Personio GmbH according to the requirements of art. 28 para. 3 GDPR.
2.5. Download technical product information.
We offer you the opportunity to request further technical documentation on our products. You must provide an e-mail address to which we will send the download link. We will also ask for your name to contact you and other contact details and information about your company. We process this data for advertising purposes and send you further information about our products and solutions by mail, telephone or e-mail. The legal basis for data processing is your consent given in the request pursuant to art. 6 para. 1 S. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. Please send us an e-mail to datenschutz[at]opensynergy.com. Collected data will be deleted.
We use our own cookies in particular
We aim to make your use of our website more convenient and individual.
You can prevent the storage of cookies on your terminal device at any time by changing the settings of your browser. However, we would like to point out that you cannot access all functions of this website without restrictions.
We use different types of cookies: So called: “Session cookies” contain an identification in the form of a so-called session ID and are automatically deleted when you close the browser. The session ID can be used to assign various requests from your browser to the shared session. The session cookies are deleted when you log out or if close the browser.
Permanent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. However, you can also delete the cookies prematurely at any time in the security settings of your browser:
Please note: You have to copy the link in the respective browser and there are several more browser available, so we only want to give you some examples.
In individual cases not-accepting of cookies, may lead to considerable functional restrictions of our website.
3.2 Essential Cookies. Essential cookies enable basic functions and are necessary for the proper function of the website.
3.2.1 Borlabs Cookie. Our website uses the WordPress plugin “Borlabs Cookie” to record and manage consents and any revocations. When you make a decision in the consent banner, a cookie is set (“borlabs-cookie”) that records your consent or rejection. We set this technically necessary cookie based on art. 6 (1) lit. f DSGVO to document your consent. The access to and storage of information in the terminal device is necessary in these cases and is carried out on the basis of the implementation laws of the ePrivacy Directive of the EU member states, in Germany according to § 25 para. 2 TTDSG. If you delete your cookies, we will ask you for your consent again when you access the page later.
3.2.2 Google Tag Manager. This website uses the Google Tag Manager. For persons from the European Economic Area, Switzerland and Liechtenstein the provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
The Google Tag Manager is a tool that allows us to embed tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies, and does not perform any independent analyses. It only serves to manage and play out the tools integrated via it. However, the Google Tag Manager records your IP address, which may also be transmitted to Google’s parent company in the United States and stored there.
The Google Tag Manager enables an uncomplicated integration and management of various tools on our website. The use of Google Tag Manager is based on Art. 6 para. 1 s. 1 lit. f DSGVO. If you have not consented to the use of analytics cookies, your data will not be collected by Google Analytics, and thus not by Google Tag Manager. You can revoke your consent via our Cookie Settings by changing the corresponding selection.
3.3 Statistic cookies. Other cookies are used to analyze the use of our website for statistical purposes. They let us know, for example, which content on our website is particularly relevant and what type of terminal equipment was used to visit the website. As a result, we are enabled to make our offer more interesting and, if necessary, more user-friendly for our users. Information on browsers and used end devices enable us to adapt the design of our website to the most important browser types. We only use these analysis cookies if you grant your consent via our cookie banner. Legal basis for data processing in connection with the analysis cookies is your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent by opening Cookie Settings and changing the corresponding selection.
Your IP address will be shortened before the evaluation of the usage statistics, so that no conclusions can be drawn on your identity. For this purpose, Google Analytics has been extended on our website by the code “anonymizeIP” to ensure anonymous recording of IP addresses. As a result, we are unable to determine which usage data belongs to a specific person. As a result, we can neither identify you based on the data collected by Google nor determine how you use our website. It is only possible to determine that a user has already visited the website within the last 3 months. Google will process the information gained from the cookies to evaluate your use of the website, to compile reports on website activities for us and to provide us with further services associated with the use of the website and to enable us to run advertising campaigns.
Storage period of cookies: Google Analytics sets the following cookies for the specified purpose with the respective storage period: “_ga” for 2 years, “_gid” for 24 hours (both to recognize and distinguish website visitors by a user ID), “_gat” for 1 minute (to reduce requests to the Google servers).
Cookies used in connection with Google Analytics are for analytic purposes. Legal basis for data processing is art. 6 para. 1 lit. a GDPR, based on your consent, which you have provided via our cookie banner. If you have not agreed to use analytic cookies, your data will not be recorded within the framework of Google Analytics.
If you have consented to the use of the analysis tools, you can revoke your consent via our Cookie Settings by changing the corresponding selection at any time.
3.4.1 Google Maps. On our contact page we use Google Maps to visually display the address of our location. Google Maps is a map service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). In order for Google Maps to be embedded and displayed in your browser, your browser must connect to a Google server, which may also be located in the United States, when access the contact page. Google receives information upon page visit that our website has been visited from the IP address of your mobile device. The storage period is 6 months. Legal basis for data processing is art. 6 para. 1 s. 1 lit. f GDPR, based on our legitimate interest in the integration of a map service in the design of our website.
4. Online presence in social networks We maintain various online presences in social networks in order to communicate with interested parties and to inform them about our products and services:
Insofar as we receive your personal data when operating the online presence in the social networks, you are entitled to the rights stated in this data protection declaration. If you also wish to assert your rights against the operator of the social network, the easiest way to do this is to contact them directly. The operator knows both the details of the technical operation of the platforms and the associated data processing as well as the specific purposes of the data processing and can implement appropriate measures upon request if you make use of your rights. We will be happy to support you in asserting your rights, as far as we are able, and forward your requests to the operator of the social network.
5. Disclosure of data A transfer of the data collected by us will only occur if:
Parts of data processing described in this data protection declaration may be carried out by our service providers. In addition to service providers mentioned in this data protection declaration, in particular computer centers that store our website and databases, IT service providers maintaining our systems, and consulting companies. If we transfer data to our service providers, they use the data exclusively for the fulfilment of their tasks. The service providers have been carefully selected and commissioned by us. They are contractually bound by our instructions, have suitable technical and organizational measures in place to protect the rights of persons concerned, guarantee an appropriate level of data protection and are carefully monitored by us. In addition, data may be transferred in connection with official inquiries, court orders and legal proceedings if necessary for legal prosecution or enforcement.
Where this is not possible, we base the transfer of data on exceptions to art. 49 DSGVO, in particular your express consent or the necessity of the transfer for the performance of the contract. If a third country transfer is provided and no adequacy decision or appropriate safeguards are in place, it is possible and there is a risk that authorities in the respective third country (e.g. intelligence services) may gain access to the transferred data in order to collect and analyze it and that enforceability of your data subject rights cannot be guaranteed. When obtaining your consent via the consent banner, you will also be informed of this.
7. Your rights You have the right to request information about the processing of your personal data by us at any time. In the course of providing you with this information, we will explain the data processing to you and provide you with an overview of personal data stored about your person.
If data stored with us is incorrect or no longer current, you have the right to have this data corrected. You can also request the deletion of your data. If, in exceptional cases, deletion is not possible due to other legal regulations, the data will be blocked so that it is only available for that legal purpose.
You can also have the processing of your data being restricted, e.g. if you believe that the data we have stored is incorrect. You also have the right to data transferability, i.e. that we send you a digital copy of the personal data you have provided us with on request.
In order to assert your rights as described, you can contact us at any time by using the contact details provided in section 1. This also applies if you would like to receive copies of guarantees to demonstrate an adequate level of data protection.
Furthermore, you have the right to object to data processing based on art. 6 para. 1 s.1 lit. e or f GDPR.
Finally, you have the right to lodge a complaint to the data protection supervisory authority responsible for us. You can assert this right with a supervisory authority in the Member State in which you are resident, your place of work or the place of the suspected infringement. In Berlin the competent supervisory authority is: Berlin Commissioner for Privacy and Freedom of Information, Friedrichstr. 219, 10969 Berlin.
Right of withdrawal and right of objection.
According to art. 7 para. 2 GDPR, you have the right to revoke a consent once granted to us at any time. As a result, we will no longer continue to process data based on this consent with effect for the future. The revocation of consent does not affect the legality of the processing that took place on the basis of the consent until the revocation.
In case we process your data on the basis of legitimate interests pursuant to art. 6 para. 1 lit. f GDPR, you have the right – pursuant to art. 21 GDPR – to object to the processing of your data and to provide us reasons arising from your particular situation which, in your opinion, indicate that your interests worthy of protection prevail. You have a general right of objection without providing reasons to data processing for direct marketing purposes. If you wish to exercise your right of revocation or objection, it is also sufficient to send an informal message to the contact details given above.